Blog Tech Tips Managed Services: A Smarter Way to Stay Agile

Managed Services: A Smarter Way to Stay Agile

Managed Services A Smarter Way to Stay Agile

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Managed services offer ongoing monitoring, updates, and support for your business technology systems.

Put simply, managed services offer you consistent and proactive access to a service provider that handles all your IT service needs—without the high costs that come with staffing a full, specialized IT department in-house.

What makes managed services particularly valuable is their flexibility. Whether you’re a small team doing it all and trying to avoid burnout, or a large company racing to keep up with ongoing maintenance and growing demand, a partnership with a managed service provider adapts to your needs and scales alongside you.

Managed services make sense for everyone

We recently connected with CEOs and founders at an industry event. As we got to talking about managed services and business operations, we were surprised by how many small companies and startups weren’t aware of managed service support—or didn’t think it applied to a business at their size and growth stage.

It’s easy to assume managed services are designed for massive companies with equally huge tech infrastructures and complicated business functions. But in reality, smaller teams can benefit even more. Because when your resources are limited and your bandwidth is small, network monitoring and routine maintenance falls to the bottom of the to-do list.

Take a small business running on Salesforce, for example.

Tens of thousands of businesses invest in the platform. But we’d venture to say most of those teams don’t have the time or expertise needed to fully implement Salesforce’s best features. Updates roll out every year, but without dedicated support services in place, those new capabilities go unused. And reports and dashboards—powerful tools for analyzing the efficiency of your core business functions—often sit incomplete and ignored because they take time to optimize.

When you don’t have the time or resources to hire a full IT service team in-house, but you can’t afford to let your systems lag behind, managed services give you access to top-tier expertise without the overhead.

What do managed service provider packages typically include?

Every managed service provider offers their own mix of benefits. But at Arketek, ours is uniquely customizable, adapting to your specific business functions, routine tasks, products, and team needs.

We tailor each managed service support package around the client it serves, but most start with these three built-in benefits:

  • Proactive remote monitoring: By keeping an eye on your tech stack, we catch issues with your tools before they become problems, from system errors, to security vulnerabilities, to outdated workflows. 
  • Ongoing system optimization: Our team continuously fine-tunes your tools to boost efficiency, maximize cost savings, and reduce risk, so you’re always working at peak performance. 
  • Routine updates: We keep up with the latest product update rollouts and offer additional training when needed. 
  • On-demand support: Our clients have continual access to our specialized team of IT experts, developers, and strategists with aligned industry experience and deep product knowledge. 

One of the biggest challenges we frequently see is businesses struggling to manage their sales support products as the business and sales team grows. Whether it’s creating new dashboards or integrating platforms like Make.com, our managed service packages keep each component of your tech stack working—and closely aligned with your goals.

With our managed services, you pay for what you need—not what you don’t

We know your budget is tight. That’s why we set our pricing model to maximize flexibility and offer full transparency.

How it works:

  • You pay a monthly retainer based on the number of users in your organization. It’s a fixed monthly charge for surprise-free billing. 
  • You also have a pre-paid bank of funds for requests outside of our defined set of tasks. We call it a ‘war chest’—a bank you can dip into to solve problems, quickly and in the moment, without having to worry about getting a new budget item approved. 
  • As your company evolves, our services can too. You can always add new tools to your monthly managed service package—or scale it down when things slow. 

With managed services in place, the most time-consuming tasks on your tech to-do list—the ones your team dreads doing—move from overdue to already done, so you can focus on your core strengths.

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For growth-minded businesses, managed services are the smart choice

Unlike one-off projects or hiring a full in-house team, managed services are always-there support that keeps your business systems secure, up-to-date, and strategically optimized. They scale as your needs change or problems arise, so you don’t fall behind.

Whether you’re racing to keep up with rapid growth or fine-tuning your systems during a slower cycle, our managed services keep you agile and always ahead of the curve.

Get your systems working smarter

If your team is stretched thin handling system updates, reporting, and day-to-day maintenance, we’re here to help. Our US- and Canada-based systems architects, developers, and revenue operations specialists have handled over 2,000 successful implementations—and know what it takes to keep your tech-powered business functions running smoothly.

When you’re ready to take the next step, we have two options for you:

1. Book a call with our team.

We’ll discuss your business, your systems, and your goals—and outline a plan to help you get the most out of your tools.

2. Grab our CRM Data Entry Template.

DIY your way to cleaner, leaner data with our free template. It includes step-by-step instructions and pro tips to help you manage your data migration like a pro.

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Mike
Our mission at Arketek is to streamline and improve business processes to create a seamless user experience.

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